ACCOUNT & ACCESS
Can I use WalkFit on multiple devices?
You can access your personal account on multiple devices by simply downloading the app and logging in. However, please note that synchronization between devices is currently unavailable, so data will not sync across them. We’re working on improving this functionality for the future, so stay tuned!
How can I change my height/weight/units/email?
You can change parameters like height, weight, units, and email by following these instructions.
1. Open the app and go to your profile.
How can I change the language of the app?
The WalkFit app is currently available in the following languages: English, French, Spanish, Portuguese, German, Italian, Chinese, Korean, Japanese, and Ukrainian. To change the language, follow the steps below:
How can I delete my account / personal data?
We are sorry to see you go! Follow these steps to delete your personal data from the WalkFit app:
1. Open the Settings section.
How can I view my personal data?
To view your personal data, open the app and navigate to:
Settings → Personal Details and tap on Download Personal Data
How do I change to metric/imperial units?
You can easily change the units of measurement for your weight (kilograms/pounds) and height (centimeters/inches) within your profile.
Here's how to do it:
How do I delete my progress / reset my plan?
While the app doesn’t currently offer an option to delete progress or fully reset your plan, you can easily get a fresh start by updating your personal settings.
How do I log into the app?
Please follow the below step-by-step instructions (see below) to log in the app:
Download the app using the link below: If your operating system is iOS, tap here to download the app on the App Store. If your operating system is Android, tap here to download the app on the Google Play.
How subscription works?
WalkFit’s app subscription is only offered as an auto-renewing plan, meaning it automatically renews at the end of each billing cycle.
Auto-renewable subscriptions are designed to ensure you maintain uninterrupted access to the app without the need to renew manually.
I already purchased WalkFit - why is it asking me to pay again?
No worries, if you’ve already purchased a subscription, you simply need to install the app on your device to gain access. Once you open the app, use the Login option, as shown below:
I bought the app - what should I do next?
You’ve completed your purchase—great! Here’s how to get started on your iOS device:
Download the app using the link below: If your operating system is IOS, tap here to download the app on the App Store. If your operating system is Android, tap here to download the app on the Google Play.
Is WalkFit a subscription?
Yes, the Walkfit is offered on a subscription basis. Once you open the website and complete your profile setup, you will be redirected to the payment screen with up-to-date information on the subscription plans currently available, including pricing details and billing schedules.There are usually several auto-renewable subscription plans available, and there may also be special offers.
